Enhancing Departmental Credibility – ‘Achieving Excellent Internal Customer Care’ Training Programme
“The Human Resources department of Cheshire Constabulary commissioned Krista Powell Edwards to design and deliver training courses for all staff (approximately 90) in the HR department, entitled ‘Achieving Excellent Internal Customer Care’. The programme was very successful and has enabled us to improve our customer service levels and benefit from enhanced relationships with customers in both qualitative and quantitative ways.”
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