Building trust and credibility with customers
Chester, Ellesmere Port and North Wales Chamber of Commerce
‘Growing Membership through Innovation and Enhanced Services’
Purpose: To identify brand perceptions and ascertain the Chamber’s key needs and priorities. Case study
Building trust and credibility with colleagues/stakeholders
Building trust and credibility as a HR/people professional
CIPD Central London Branch
Design and facilitation of a CIPD Profession Map workshop
Purpose: To enable HR professionals to learn strategies to demonstrate their personal credibility.
CIPD Hertfordshire Branch
Design and facilitation of an online workshop
Purpose: For HR professionals to understand how HR can maximise its impact and influence.
Design/delivery of a workshop ‘It’s all about reward and recognition’
Purpose: For HR professionals to learn about factors that impact on workplace motivation and how to manage reward and recognition.