Client testimonials

“Krista is professional in her attitude and approach. She is very customer focused, designing and delivering intervention to meet our needs. She is committed to gaining positive outcomes and helping us achieve our objectives”.

Bob Parry Estate Agents

“We commissioned Krista Powell Edwards to carry out a large scale membership survey.  Our objectives in commissioning the survey was to identify the current and future needs of our members and to identify a strategy for marketing that would enable the growth and retention of our members. We found the team to be highly professional in all areas of their work.  They displayed high levels of expertise and were able to understand our needs and produced a service that fully met our requirements, and provided a high value service. The outcomes of the survey, and the recommendations made by the team have become instrumental in our business planning and we have already seen benefits from these actions”.
Stephen Welch, Chief Executive, Chester, Ellesmere Port and North Wales Chamber of Commerce

“The Human Resources department of Cheshire Constabulary commissioned Krista Powell Edwards to design and deliver training courses for all staff (approximately 90) in the HR department, entitled ‘Achieving Excellent Internal Customer Care’. The programme was very successful and has enabled us to improve our customer service levels and benefit from enhanced relationships with customers in both qualitative and quantitative ways”.

Elaine Arnot, Head of Support Services, Cheshire Constabulary
“Thank you very much, the programme was very successful and has sparked discussion outside of the course”.
Nigel Finch, HR and Training Manager, Bibby Distribution
“The verifier was very, very impressed with the Behaving Assertively course and said it was one of the best examples of a BTec module he had seen for a long while. Particularly impressed how you used trios for observations on behaviours”.
Judi Jennings, Employee Development Manager, Pindar Set Ltd
“Krista Powell Edwards designed and delivered a tailored programme to assist departmental senior managers to communicative more effectively at meetings and when making presentations.  All the feedback was positive and following the training there had been a noticeable difference to those who attended”.
Mark Owen,  Chief Finance and Performance Officer, Wrexham County Borough Council 

“The feedback from those that met you was positive; they would feel comfortable with you working with their clients when suitable opportunities are identified.  Those in attendance were pleased with your sample learning session.

Members of the team that met with you for the sample learning session said they liked your confidence, people skills and the energy and passion displayed.  A member of staff said he was disappointed; you will be pleased to discover this was because he wanted the session to go on for longer than the time allocated as it was of genuine benefit to him.

The lack of PowerPoint slides was appreciated by the team who thought it allowed for more creativity and interest”.

CIPD  Trainer Assessment Team