Helping individuals and organisations communicate their credibility
Credibility impacts on
Organisations that are viewed as credible achieve higher levels of trust with their customers, employees and stakeholders.
This leads to business performance benefits such as customer loyalty and advocacy, employee retention and being seen as an employer of choice.
Individuals perceived as having personal credibility have high levels of influence in the workplace/organisation.
This results in their views and ideas being listened to, having an impact on decision making and as a result on the organisation’s performance.
Human Resources (HR)
Credible Human Resource (HR) functions have increased status and as a result increased influence in their organisations.
The result is that effective, sustainable workplace performance is more likely to be achieved, as HR professionals can facilitate best practice people management.
Extensive experience both in the UK and internationally.
Extensive knowledge and experience in our specialist areas.
A selection of projects
CIPD Central London Branch
Wrexham Glyndwr University
What clients say
The programme was very successful and has enabled us to improve our customer service levels and benefit from enhanced relationships with customers in both qualitative and quantitative ways.
The outcomes of the survey, and the recommendations made by Laura and Krista have become instrumental in our business planning and we have already seen benefits form these actions.
All the feedback was positive and following the training there had been a noticeable difference to those who attended.”