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Webinars
Recordings from ‘First Friday’ webinars
Select the event title to access the recordings on our YouTube channel.
How professional is your networking?
How HR can influence managers
How to say no with Confidence, Credibility and Composure
Why saying no matters
Strategy 1: Believe you can say no
Strategy 2: 'Pass the salt'
Strategy 3: Use logic and emotion
Strategy 4: Negotiate positively
Strategy 5: Use the Stepped Ladder to say no
Strategy 6: Use the 6P's