Bespoke research and interventions to enhance organisational credibility.

We have extensive and in depth consultancy experience. We focus on interventions to enable individuals and teams to perform as effectively as possible and to achieve high levels of service quality and as a result build sustainable positive relationships with both internal and external stakeholders and customers.

Consultancy Support Services

  • Customer research – face to face, telephone, online services
  • Mystery Shopper
  • Quality of Service research/surveys – internal/external
  • Customer Communication audits

We offer a complimentary 30 minute meeting to discuss how we can help.

Consultancy Case Studies

Lancastrian Labels and Print Ltd  

Chester, Ellesmere Port and North Wales Chamber of Commerce

Bob Parry Estate Agents and Valuers