Purpose: To enhance the levels of service quality given by staff in the estate agency branches. Case study
‘Growing Membership through Innovation and Enhanced Services’
Purpose: To identify brand perceptions and ascertain the Chamber’s key needs and priorities. Case study
Airbus
Purpose: To enhance the delivery of non-management training through improved processes and communication. Case study
BP
Purpose: To enable the team to regain its sense of purpose and become the high performing team it once was. Case study
Cheshire Constabulary
Purpose: To develop interdepartmental relationships through providing enhanced customer service. Case study
CIPD Central London Branch
Design and facilitation of a CIPD Profession Map workshop
Purpose: To enable HR professionals to learn strategies to demonstrate their personal credibility.
CIPD Hertfordshire Branch
Design and facilitation of an online workshop
Purpose: For HR professionals to understand how HR can maximise its impact and influence.
Wrexham University
Purpose: For HR professionals to learn about factors that impact on workplace motivation and how to manage reward and recognition.